FAQ | The Cardinal at West Center

Do you allow pets?

  • Yes! The Cardinal is now pet-friendly! There is a one-time fee of $300 and monthly pet rent of $30. Please call our office to learn more about our pet policy!

Are utilities included?

  • Yes, The Cardinal at West Center includes high-speed internet, an electric allowance (which varies by floor plan) as well as water, sewer, pest control, trash collection, and recycling.

Is renter’s insurance required?

  • ​Yes, our community requires each resident to carry an active tenant liability policy for damage to the landlord’s property during the term of their lease. We require a minimum of $100,000 in general liability coverage. We also recommend residents purchase content coverage (also known as personal property insurance) to cover your personal belongings.

Past Resident Portal

  • If you are a past resident, please use Prospect Portal to be redirected to our payment portal for past residents.

What does LEED-certified mean?

  • LEED, or Leadership in Energy & Environmental Design, is a green building certification program that recognizes best-in-class building strategies and practices.
  • The Cardinal was conceived and built to capitalize on new sustainable design, technologies, and construction processes in order to minimize environmental impact.
  • As a company, we feel a responsibility to preserve and protect our environment through thoughtful design and construction. The Cardinal’s designation as a Gold Level - LEED-certified building is a testament to that effort.

What does the furniture package include?

  • ​Common areas are furnished with bar stools, coffee table, end table, sofa and/or loveseat. The living room furniture package varies by floor plan size. Your bedroom will have a standard full-sized bed with a headboard and mattress, desk, chair, and dresser.

What is an individual lease?

  • When you sign an individual lease, you are only responsible for your rent; in other words, you have no liability for the rent of the other apartment residents. If your roommate transfers or graduates, you have no responsibility for their financial obligations. 

Do I need a lease guarantor?

  • Yes, we screen all of our applicants and require a guarantor or additional security deposit on all leases. The security deposit varies by floor plan. You can call our office and ask a leasing specialist more about our screening process.

How can I pay my rent / can I pay my rent online?

  • Rent is due on the first of every month and can be paid in the office with a check or money order. If you prefer to pay with a credit or debit card, you can set up one-time or recurring payments through Resident Portal.

When is rent due?

  • Rent and parking installments are due on the 1st of every month. A $35 late fee will be applied to all unpaid charges after the 4th of the month. An additional $5/day late fee will be applied for every day thereafter, not to exceed $150/mo.

Is smoking permitted?

  • No, smoking is not allowed in the apartment, on the balcony, and/or anywhere on the property. We strive to provide a healthy, smoke-free environment for all residents.

Do you include parking?

  • The Cardinal at West Center offers residents access to off-street parking in a private, controlled-access garage. Rooftop parking spaces are $45/month charge and the covered garage parking is $50/month. Parking spaces are limited and assigned.