Ratings & Reviews

Overall Rating

4
(159 reviews)
95.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Brooks S. - |Recommended: NoTerrible — I just wanted to move in with my gf because this place was so terrible to live at. Fire alarm always went off, very loud, horrible management, not good quality living.
response from property -Brooks, thank you for your review. Our community manager, Chad, reached out to you a few times last week to discuss your review and how we can improve your experience. If you could, please give the office a call at 479-935-9375
submitted by Kathleen S. - |Recommended: YesPretty good — The Cardinal is a great apartment if you are loking for something that is practically on campus. It is really nice to just be able to roll out of bed and leave. Maintenance normally comes pretty quick and they keep the place pretty clean. The garage is pretty tight, but not bad.
response from property -Kathleen, thank you so much for taking time to leave us a review. We love our location are thrilled to hear you do as well! We will pass along your kind words to our maintenance staff!
submitted by Tyler K. - |Recommended: NoLiving at The Cardinal is Fine — Overall, living at the cardinal is fine. The location of the cardinal is the best thing about it. When it comes to living conditions it's mostly fine, gym is pretty good no squat rack though , furniture is in good condition, get's pretty noisy at night, and most of the utilities are fine. But my main complaint is that I have lived in the cardinal for 7 months with no WiFi for our apartment. It has been broken and all of my roommates and I have had to use the building's wifi and the temporary one that they gave us, which are both not great. There were times I had to wait to do my homework because the wifi just wouldn't work and gaming with friends was always a struggle. But, if you want to be close to campus and don't mind a few flaws this place is good enough.
response from property -Tyler, thank you for leaving us a review. We appreciate your patience as we worked on getting your internet issues resolved with our service provider. Additionally, we have a fitness center remodel coming up shortly that we can't wait for our residents to enjoy!
submitted by Brandon H. - |Recommended: NoApartments are okay for college living, pool and gym are nice. This place is incredibly loud and the front desk doesn’t do anything about it. My roommates and I have complained multiple times to the front desk about super loud and inconsiderate neighbors, and they don’t do anything about it. People blaring music, shooting stuff into the street, yelling etc.. not a great place to live when you have stuff to study for and homework to do. Overall staff is unhelpful and neighbors are insanely inconsiderate. Take your money somewhere else
response from property -Brandon, we are sorry to hear that you have not had a great experience at The Cardinal. If you are experiencing issues with your neighbors, please call the office at 479-935-9375 when issues arise, and you can leave a message for the staff member on call. We are able to address issues with noise at that time. Please feel free to email our community manager, Chad at clittlejohn@creimail.com if you are experiencing any issues that are not being addressed.
submitted by Mackenzie P. - |Recommended: NoDisappointed — super unclean apartment with basically unusable furniture. when i moved in there was hair all over the bathroom, there's stains on all the floors, counters and bathtub. On top of that the staff are poorly trained and give inconsistent information.
response from property -Mackenzie, we are sorry to hear about your move-in experience. Our community manager, Chad has reached out to address your concerns.
submitted by Linda G. - |Recommended: YesReview — Love it very clean
response from property -Linda, thank for leaving us a review. We are glad that your recent move-in was awesome! We can't wait to see you at an upcoming resident event!
submitted by Parker W. - |Recommended: YesGreat — The place is great.
response from property -Parker, thank you for taking time to leave us a review. We love hearing that you enjoy The Cardinal as much as we do! We look forward to seeing you at Welcome Back events next week!
submitted by Ashley D. - |Recommended: NoBad place — the front desk is rude and over charge you
response from property -Ashley, thank you for leaving us a review. We are sorry to hear that your experience with us did not warrant a 5-star review. We would be more than happy to go over any charges to your account. Our community manager, Chad, has reached out to you to discuss your questions regarding your account.
submitted by Erika S. - |Recommended: NoEek, not good. — Their only priority is profit, living situations are okay and students are nice, but building managers really don't care about their tenants and it shows during renewal season.
response from property -Erika, we would love to have all of our residents able to renew every year. Unfortunately, due to extremely high demand we were not able renew every resident who wanted to live here again. Please feel free to stop by the office to see if we have had any cancellations. If you have any additional issues, please feel free to reach out to me via email at clittlejohn@creimail.com.
submitted by Philip V. - |Recommended: YesLloj — jljl
response from property -Phillip, thank you for your review. We would love the opportunity to turn your 3-star experience into a 5-star experience. Please feel free to contact me directly at clittlejohn@creimail.com.
submitted by Sydney D. - |Recommended: YesVery good living space — I wish there was more available parking is all
response from property -Sydney, thank you for your positive review. We wish we were able to offer parking for all of our residents as well. Our parking is available on a first come, first serve basis.
submitted by Emilia H. - |Recommended: YesGood — I live in one of the town houses and they’re much more spacious and well constructed than I thought it would be.
response from property -Emilia, We are so happy that you are enjoying your apartment. We are thrilled to have you at The Cardinal!
submitted by Ryan K. - |Recommended: YesIt’s ok — Just like other apartments a little bit is off but it works
response from property -Ryan, Thank you for your review. Please let the office know if you have any maintenance or apartment related issues that we can fix for you.
submitted by Erica P. - |Recommended: YesUnit — The unit was spacious, however there was no hardwood on the floor as advertised. It was just concrete in the common areas, bathrooms, and closets.
response from property -Erica, Thank you for your review. While we do not have the hardwood floors in your apartment, we are working with our flooring vendor to schedule an install for your apartment. We appreciate your patience and understanding while we work to upgrade your apartment.
submitted by Luciana R. - |Recommended: YesVery nice place — The staff was really nice and helpful, the apartments are really beautiful and the location is convenient
response from property -Luciana, thank you so much for your kind review. Our staff works hard to provide you and all of our residents with a great experience!

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.